Quality
Objectives:
-Achieve
And sustain the quality of products / services to meet customer needs
-Provide
Assurance to management that the quality has been achieved and
maintained
-Provide
Assurance to customers that the quality has been achieved
lKebijakan
Quality
Objectives
and direction of the overall quality of an organization with regard
to quality of formally expressed by top management
Macam
- Macam Qualitas:
Quality
Objectives / Objective Quality
Quality
Policy / Quality Policy
Quality
Management (QM)
Quality
System (QS)
Quality
Control (QC)
Quality
Assurance (QA)
Software
Quality Assurance (SQA)
Verification
and Validation (V & V)
Total
Quality Management (TQM)
Continuous
Improvement
Quality
Management (QM)
-is
Aspects of the overall management function that determines and
implements the policy of quality (ISO9000, Clause 3.2)
Quality
System (QS)
-is
Structure, responsibilities, procedures, processes and sesumber
organization for the implementation of quality management (ISO9000,
Clause 3.3)
Quality
Control (QC)
-is
Operational techniques and activities that are used to meet the needs
of quality (ISO9000, Clause 3.4)
Covers
the evaluation of performance, comparing objectives and measures,
checking of products.
Quality
Assurance (QA)
-All
Systematic and planned actions to ensure that a product / service
will meet / satisfy (ISO9000, Clause 3.5)
-Sekumpulan
Activities designed to evaluate the process by which a product is
developed or assembled (IEEE Standards)
Quality
assurance includes the checking process.
Quality
Assurance (QA):
-Aim:
1.
To prevent problems;
2.
Detect when a problem occurs;
3.
Knowing the cause;
4.
Resolve to root; and
5.
Prevent the problem from happening again
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